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Beautiful view from Fansipan Mountain with a temple

Shipping Info

Welcome to Ridge River! We are committed to providing you with top-quality outdoor and camping gear delivered swiftly and securely to support all your adventures. Please review our shipping information below to ensure a smooth and efficient delivery experience.

Order Processing

  • Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • Order Confirmation: You will receive a notification once your order has been shipped.

Domestic Shipping (USA and Europe)

  • Free Shipping: Enjoy free shipping on all orders within the USA and Europe.

  • Delivery Estimates:

    • USA: Estimated delivery within 7 days from the shipment date.

    • Europe: Estimated delivery within 15 days from the shipment date.

International Shipping

  • Availability: We offer international shipping to various destinations outside the USA and Europe.

  • Shipping Rates & Times: Rates and delivery times vary based on your location. Please contact us for specific information regarding your region.

  • Customs and Duties: International orders may be subject to import duties and taxes (including VAT) upon arrival in your country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more details on import regulations.

Order Tracking

  • Tracking Number: Once your order has shipped, you will receive an email containing your tracking number.

  • Monitoring Your Shipment: Use the tracking number to monitor the progress of your delivery. Please allow up to 48 hours for the tracking information to update.

Shipping to P.O. Boxes

  • Accommodation: We strive to accommodate shipping to P.O. boxes; however, some carriers may have limitations.

  • Assistance: If you have specific requirements for P.O. box delivery, please contact our customer support team for assistance.

Contact Us

If you have any questions or need further assistance with your order, our dedicated customer support team is here to help!

At Ridge River, we prioritize efficient order processing and reliable shipping methods to ensure you receive the highest quality gear promptly. Thank you for choosing us for your outdoor and camping needs. We look forward to supporting your next adventure!

Ridge River
Company: MIGUEL A. ALVAREZ LLC
Email: ridge.river@radgerx.com
Address: 16321 SW 60TH TER,
Miami, FL 33193
Phone: +1 681-810-6361

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